Frequently Asked Questions
We provide engineered door, shutter and access solutions for a wide range of industries, including industrial, commercial, aviation, distribution and logistics, automotive, defence and specialist applications.
Yes. Many of our products can be customised to suit your project’s specific operational, architectural and performance requirements.
Yes. We provide professional installation services for our products. Please contact us to discuss your project requirements and location.
Yes. BX Industrial Door Service provides installation, preventative maintenance, servicing and repairs for industrial, commercial and aviation door systems.
Yes. Emergency breakdown support is currently available across South East Queensland and Northern New South Wales.
Yes. We can supply and install automation systems for many existing industrial and commercial doors, subject to a site assessment.
We supply premium automation systems and components from trusted manufacturers, including Grifco, GFA and Force.
Yes. We supply genuine replacement parts and quality components for a wide range of industrial door systems.
Our experienced team can recommend the most suitable solution based on your application, operational requirements, opening size and project objectives.
Yes. Technical data sheets are available for our products and can be downloaded from the Technical Support section of our website.
Selected products are available with cyclone-rated or wind-rated options. Please refer to the individual product specifications or contact our team for advice.
Yes. Many products can be customised with different cladding, glazing, finishes, colours and operating configurations, depending on the product.
Simply complete the online enquiry form or contact our team, and we’ll discuss your project and provide a tailored quotation.
BX ARCO manufactures and supplies a range of engineered door and access solutions. Product origin may vary depending on the product range and manufacturing partner.
Yes. We regularly work with architects, builders, consultants, facility managers and project teams to deliver engineered door and access solutions.
Yes. Our experienced team can provide engineering support and product recommendations to help identify the most suitable door solution for your project. We work closely with architects, builders, consultants and project teams to deliver solutions that meet project-specific requirements.
Yes. Technical documentation, including engineering drawings and product information, is available for selected products. Please contact our team or visit the Technical Support section of our website for available resources.
No, all our doors are site measured and custom made.
Yes, we often bundle our products for a complete solution.
BX ARCO products are supplied with a standard 12-month warranty. Extended warranty options may be available when covered by a preventative maintenance agreement. Please contact our team for more information.
Commercial and industrial doors are designed with operating clearances to allow for safe movement and product performance. Depending on the door type and application, these clearances may create visible gaps. If minimising gaps is important for your project, our team can recommend the most suitable door solution or sealing options.
Yes. BX ARCO has an extensive network of authorised dealers across Australia, allowing us to support projects in metropolitan and regional locations. Contact our team and we’ll connect you with the most appropriate representative for your area.